Full-Time WMS Support Engineer
Descripción del empleo
About us
The Korean multinational Samsung Group is active in electronics, machinery, chemicals, motors and finance & insurance. Its global headquarters is located in Seoul, South Korea. In Samsung SDSE we provide innovative services by developing and applying optimized logistics solutions. We provide integrated logistics and information services based on our own platform and we provide SCM/Logistics consultancy to our customers. We offer entire logistics process management, including execution, consulting and optimizing. In Europe our main customer is Samsung Electronics with whom we collaborate together with more than 15 Samsung European subsidiaries in order to optimize their European Supply Chain strategy for all electronics products.
Purpose of the job
Key activities:
- Support running operations with their implemented SDS in-house developed CELLO WMS in Europe and CIS. Acting as the first point of contact for on-site super-users;
- Create service requests in internal ticketing tool and communicate with development team on issues, change requests and solutions
- Test fixes and new solutions
- Support new warehouse set-ups with the implementation WMS, including Unit testing and UAT coordination;
- Align and understand new business requirements converting them into WMS innovations/improvements;
- Retain, together with your team, a virtual team of super-users who share cross site knowledge, experiences and enhancements;
- Coordinate User Authorities, Service and Change requests;
- Coordinate and facilitate testing of system enhancements;
- Training of future super-users;
- Gather information regarding new processes, IT systems or trends in the market in order to have up to date knowledge.
Profile
For this new role we are looking for a candidate with strong analytical and communication skills. He/she is a flexible and accurate problem-solver, keeping clear overview, with a strong hands-on mentality that likes to work in teams but can work solely as well.
We are looking for a person with:
- Acting on Bachelor working level ;
- 3+ years of experience in logistics with demonstrable in-depth WMS knowledge;
- Conceptual and analytical thinker with the perseverance to finish what you start;
- Hands-on mentality, eager to take initiative new opportunities and deliver targets;
- A proficient level of English;
- Good MS Office skills;
- Occasional travelling, mainly within EU, can be required in this role.
Benefits
Outstanding secondary benefits, for instance, a fully paid health care insurance and fitness subscription
Come join us!
If this role matches your profile please send your CV and motivation letter to Sander van Dijk (s.vandijk@partner.samsung.com)
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