Full-Time User Research & Designer, AXA DCP
Descripción del empleo
- Passeig de la Zona Franca 105, BARCELONA, ES, 08038
- INFORMATION TECHNOLOGY
- 6299
- Band B
- Chiara Teresa BARLETTA
Job Description
User Research & Designer, AXA DCP
AXA’s Management Committee is driving a unique strategic initiative – AXA Digital Commercial Platform (DCP) – designed to transform AXA’s value proposition. Through AXA DCP, AXA will serve existing and new clients and partners through an evolving business model, where the focus is on risk prediction, prevention and management.
AXA DCP relies on creating a platform of AXA’s risk insights, risk management, and risk prevention capabilities to enhance and support our service offering to commercial clients and third parties. End users will be able to access a broad selection of data built on existing or developing AXA assets. The platform will also create value by monetizing unique capabilities and services for our customers, aggregating, and delivering insights from unique data sets with external partners, and fostering end-customer relationships in alignment with brokers.
AXA DCP aims to:
- Improve our underwriting pricing and claims capabilities across the commercial lines book of business of AXA Group
- Create a platform for risk management and prevention services
- Build an ecosystem of business partners
We are seeking an experienced UX Researcher & Designer to join our Product team. This role involves creating advanced analytics from the ground up, driving user-centered design insights, and shaping the future of our product experiences. The ideal candidate will be an advocate for inclusive, user-centric approaches, capable of translating complex data into actionable recommendations that enhance usability and engagement for diverse user groups.
What you’ll be DOING
What will your essential responsibilities include?
- Analytics Development and Implementation
Design and execute quantitative user testing and analytics to generate meaningful insights for the product team. Translate complex user data into clear, inclusive, and user-focused design solutions that improve overall product usability and foster engagement across diverse audiences. - Product and Experience Design
Conduct user research activities throughout the product discovery process, including facilitating user interviews, creating personas, mapping user journeys, and performing usability testing. Use these insights to inform and inspire accessible, innovative product designs. - User-Centric Advocacy
Lead workshops and presentations to share insights effectively and promote inclusive, user-centric thinking throughout the product lifecycle. Maintain comprehensive research documentation such as user personas, journey maps, and usability reports to support ongoing and future product development.
What you will BRING
We’re looking for someone who has these abilities and skills:
- Proven track record in the field of UX research and design, with a focus on data-driven insights and accessible, inclusive design recommendations
- Proven ability to seamlessly integrate research findings into iterative product development cycles
- Proven data analysis skills coupled with effective communication and presentation abilities
- Proficiency in design tools including Figma and Adobe Creative Suite.
- Proficient communication skills in English, both verbal and written, with the ability to collaborate with diverse teams. Proficiency as well in French would be ideal.
Who WE are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
What we OFFER
Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems – the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We’re building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
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