Full-Time Client Service Project Manager – Maternity Cover
Descripción del empleo
Position
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
The Client Service Project Manager will be part of the Client team at LOEWE HQ, based in Madrid. You will lead the development of several important Client Service projects while working closely with various internal departments, including e-commerce, logistics, after-sales, and IT. This is a temporary position to cover a maternity leave .
Job responsibilities
Your role will be:
- Develop a comprehensive project plan outlining the project’s scope, goals, and deliverables.
- Lead and coordinate cross-functional teams, ensuring effective communication and collaboration among all stakeholders.
- Monitor project performance using appropriate tools and techniques, adjusting as necessary to keep the project on track.
- Provide regular updates on project progress, challenges, and milestones.
- Identify potential risks and develop mitigation strategies to minimize impact on timelines, budgets, and outcomes.
- Manage project changes, including scope, schedule, and budget adjustments, while minimizing disruption.
- Manage and control the project budgets, ensuring that each project stays within financial constraints while optimizing costs and maximizing resource efficiency.
- Ensure that all deliverables are completed on time and to the expected quality level.
- Manage the project teams and stakeholders, ensuring that their needs are considered and addressed appropriately throughout the project lifecycle.
- Proactively identify opportunities, provide recommendations, and drive improvements to maximize the department’s performance.
- Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor.
Profile
What is important for the role:
- 5+ years’ relevant project management experience or experience in other roles with similar responsibilities.
- Structured, assertive, and independent.
- Exceptional analytical, problem-solving, and decision-making skills.
- Ability to prioritize, coordinate, and think outside the box.
- Proven organizational and attention-to-detail skills.
- Ability to work collaboratively, in a team environment, and across various functions.
- Experience in end-to-end management of projects.
- Excellent written and oral communication skills in English.
- Competency in the use of business applications and collaboration tools, including but not limited to Microsoft SharePoint, Office 365, Jira, Confluence, and Asana.
- Knowledge of SF Service Cloud, AI, and Gen AI industries is a plus.
Additional information
About us:
Created in Spain in 1846, LOEWE approaches over 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.
If you think this role is made for you, please send us your CV!
LOEWE
MAISON
Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.
Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.
Radical and ever-evolving: here’s to another 200 years of Loewe history
Since 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force.
At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.
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